Voyn Software ("we," "us," or "our") is committed to protecting the privacy and security of the personal information we collect from individuals who visit our website and use our software development services and Software as a Service (SaaS) products. This Privacy Policy outlines the types of information we may collect, how we use and protect that information, and your rights regarding your personal data.
Information We Collect 1.1 Personal Information: When you visit our website, engage with our services, or use our SaaS products, we may collect personal information that can identify you directly or indirectly. This may include your name, email address, contact details, billing information, and other relevant details necessary for providing our services.
1.2 Usage Information: We may also collect non-personal information about your interactions with our website and SaaS products. This may include IP addresses, browser types, operating systems, device information, and usage statistics. We collect this information to analyze trends, administer our services, improve user experiences, and monitor the security of our systems.
How We Use Your Information 2.1 Service Delivery: We use the personal information we collect to provide and improve our software development services and SaaS products. This includes processing your orders, communicating with you about your account, and delivering support and technical assistance.
2.2 Marketing and Communications: With your consent, we may use your contact information to send you promotional materials, newsletters, and other communications about our services, updates, and relevant information. You can opt-out of receiving such communications at any time.
2.3 Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, and enforce our rights or defend against legal claims.
Information Sharing 3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services or improve our website and SaaS products. These service providers are contractually obligated to handle your information securely and use it solely for the purposes specified by us.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the acquiring entity or third parties involved in the transaction. We will notify you and provide choices regarding your personal information in such circumstances.
3.3 Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe such disclosure is necessary to protect our rights, users' safety, or the security of our services.
Data Security We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We implement industry-standard security measures and follow best practices to ensure the confidentiality and integrity of your data. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute data security.
Your Rights You have certain rights regarding your personal information, which may include:
5.1 Access and Correction: You have the right to access and update your personal information. If you need to review or modify your information, please contact us using the contact details provided at the end of this Privacy Policy.
5.2 Data Portability: Upon request, we will provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.
5.3 Opt-Out: You have the right to opt-out of receiving marketing communications from us. You can do so by following the instructions in our emails or by contacting us directly.
5.4 Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Third-Party Links Our website and SaaS products may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy Our services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
Changes to the Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised Privacy Policy on our website or through other communication channels. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Voyn Software Kızılay Mahallesi Necatibey Caddesi No: 53/10 Çankaya / ANKARA TURKEY fatih@voyn.com.tr
Please allow a reasonable time for us to respond to your inquiries.
By using our website, engaging with our services, or using our SaaS products, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
Delivery & Refund Policies
Delivery and Refund Policy for Software Development Services and SaaS Products
Delivery Policy: a. Software Development Services: i. The delivery of software development services will be outlined in a mutually agreed-upon project plan or statement of work (SOW) between our company and the client. ii. Timelines for each phase of the project will be clearly communicated to the client before the commencement of the project. iii. Our team will strive to meet the agreed-upon delivery timelines. However, any delays caused by unforeseen circumstances, such as technical challenges or scope changes, will be promptly communicated to the client. iv. The delivery of the software development services will be completed upon successful deployment or completion of the agreed-upon deliverables. b. SaaS Products: i. Upon successful purchase and payment, our SaaS products will be delivered instantly or within a specified time frame as mentioned on our website or in the product description. ii. The client will receive access credentials or instructions on how to access and use the SaaS product through email or other appropriate channels. iii. Any technical assistance required during the onboarding or setup process will be provided by our support team.
Refund Policy: a. Software Development Services: i. As software development services are typically customized and tailored to the client's specific requirements, refunds or returns are generally not applicable. ii. We maintain open lines of communication with our clients throughout the project lifecycle to ensure their satisfaction and make any necessary adjustments as required. b. SaaS Products: i. We offer a trial period or a demonstration of our SaaS products to help clients make an informed purchasing decision. Therefore, we do not offer refunds or returns on SaaS product purchases. ii. In exceptional cases, where a significant technical issue arises with the SaaS product that prevents its intended use, we will work closely with the client to resolve the issue promptly. If the issue cannot be resolved satisfactorily within a reasonable timeframe, we may consider offering a refund or an alternative solution on a case-by-case basis.
Cancellation and Termination: a. Software Development Services: i. In the event of a cancellation or termination of the software development services, any work completed up to that point will be invoiced and billed accordingly. ii. Depending on the terms outlined in the project plan or SOW, there may be additional fees or penalties associated with cancellation or termination. b. SaaS Products: i. Clients can cancel their subscription to our SaaS products at any time. No refunds will be provided for the remaining period of the subscription after the cancellation. ii. Upon cancellation, access to the SaaS product will be revoked, and any client data will be securely stored and handled in accordance with our data retention and privacy policies.
Note: It is essential to consult legal professionals to ensure compliance with applicable laws and regulations in your jurisdiction. The above policy serves as a general guideline and may require customization to align with your specific business requirements and legal obligations.
Terms of Use
Effective Date: 25/05/2023
Please read these Terms of Use ("Terms") carefully before using the software development services and Software as a Service (SaaS) products provided by Voyn Software ("we," "us," or "our"). These Terms govern your access to and use of our website, services, and SaaS products. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
Use of Services 1.1 Eligibility: By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
1.2 Account Creation: In order to access certain features of our services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
Intellectual Property 2.1 Ownership: All intellectual property rights in our website, services, and SaaS products, including but not limited to software, designs, graphics, logos, and trademarks, are owned by or licensed to us. These rights are protected by copyright, trademark, and other laws. You agree not to modify, reproduce, distribute, create derivative works of, publicly display, or otherwise use any materials or content without our prior written consent.
2.2 License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for your personal or internal business purposes. This license does not permit you to resell, sublicense, or commercially exploit our services without our express written consent.
User Obligations 3.1 Prohibited Conduct: When using our services, you agree not to:
a) Violate any applicable laws, regulations, or third-party rights; b) Engage in any unauthorized or unlawful use of our services; c) Impersonate any person or entity, or falsely state or otherwise misrepresent yourself or your affiliation with any person or entity; d) Interfere with or disrupt the operation of our services or the servers or networks connected to our services; e) Upload, transmit, or distribute any viruses, malware, or other harmful computer code; f) Use our services to send unsolicited communications or spam; g) Collect or harvest any personally identifiable information from our services; h) Circumvent or attempt to circumvent any security or authentication measures.
3.2 Compliance with Policies: You agree to comply with any additional guidelines, policies, or terms provided by us within our services.
Disclaimer of Warranties 4.1 Our services are provided on an "as is" and "as available" basis. We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components. We make no representations or warranties of any kind, whether express, implied, or statutory, regarding the operation or availability of our services or the accuracy, reliability, or completeness of any information provided through our services.
Limitation of Liability 5.1 To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
a) Your use or inability to use our services; b) Any conduct or content of any third party on our services; c) Any unauthorized access, use, or alteration of your transmissions or content.
Indemnification You agree to indemnify and hold us and our affiliates, officers, directors, employees, and agents harmless from any claims, demands, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our services, your violation of these Terms, or your violation of any rights of any third party.
Modification and Termination We reserve the right to modify, suspend, or terminate our services or these Terms at any time, for any reason, without prior notice. We may also impose limits on certain features or restrict your access to parts or all of our services without liability or prior notice.
Governing Law and Dispute Resolution These Terms shall be governed by and construed in accordance with the laws of Turkey. Any dispute arising out of or relating to these Terms or your use of our services shall be exclusively resolved in the courts located in Ankara/Turkey.
Miscellaneous 9.1 Entire Agreement: These Terms constitute the entire agreement between you and us regarding your use of our services and supersede any prior or contemporaneous agreements, communications, or understandings, whether oral or written.
9.2 Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
9.3 Waiver: Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
Contact Us If you have any questions or concerns regarding these Terms, please contact us at:
Voyn Software Kızılay Mahallesi Necatibey Caddesi No: 53/10 Çankaya / ANKARA TURKEY fatih@voyn.com.tr
By using our services, you acknowledge that you have read and understood these Terms of Use and agree to be bound by them.
Terms of Service
Effective Date: 25/05/2023
Please read these Terms of Service ("Terms") carefully before using the software development services and Software as a Service (SaaS) products provided by Voyn Software ("we," "us," or "our"). These Terms govern your access to and use of our website, services, and SaaS products. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
Services and Use 1.1 Description of Services: We provide software development services and SaaS products that enable users to automate tasks.
1.2 Acceptable Use: You agree to use our services in compliance with these Terms, applicable laws, and regulations. You shall not engage in any activity that:
a) Violates any applicable laws, regulations, or third-party rights; b) Infringes upon the intellectual property or proprietary rights of others; c) Interferes with or disrupts the operation of our services or the servers or networks connected to our services; d) Attempts to gain unauthorized access to our services or computer systems; e) Transmits or uploads any harmful, unlawful, or inappropriate content; f) Engages in any fraudulent or deceptive activities.
User Obligations 2.1 Account Registration: In order to access certain features of our services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
2.2 User Content: You may be able to submit or upload content to our services. You retain ownership of any intellectual property rights in the content you submit or upload. By submitting or uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content for the purpose of providing our services.
Intellectual Property 3.1 Ownership: All intellectual property rights in our website, services, and SaaS products, including but not limited to software, designs, graphics, logos, and trademarks, are owned by or licensed to us. These rights are protected by copyright, trademark, and other laws. You agree not to modify, reproduce, distribute, create derivative works of, publicly display, or otherwise use any materials or content without our prior written consent.
3.2 License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for your personal or internal business purposes. This license does not permit you to resell, sublicense, or commercially exploit our services without our express written consent.
Fees and Payment 4.1 Payment Terms: The use of certain features or services may require payment of fees. You agree to pay all fees and charges associated with your use of our services as set forth in our pricing or payment terms. All fees are non-refundable unless otherwise stated.
4.2 Payment Processing: We may use third-party payment processors to facilitate payment transactions. You acknowledge and agree that we have no control over such third-party processors and are not responsible for their actions or omissions. You are solely responsible for providing accurate and up-to-date payment information.
Privacy 5.1 Privacy Policy: Our collection, use, and disclosure of personal information are governed by our Privacy Policy. By using our services, you consent to our collection and use of personal information as described in the Privacy Policy.
Termination 6.1 Termination by You: You may terminate your account and cease using our services at any time. Any fees paid are non-refundable.
6.2 Termination by Us: We reserve the right to suspend or terminate your account or access to our services at any time, with or without cause, and without prior notice.
Disclaimer of Warranties 7.1 Our services are provided on an "as is" and "as available" basis. We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components. We make no representations or warranties of any kind, whether express, implied, or statutory, regarding the operation or availability of our services or the accuracy, reliability, or completeness of any information provided through our services.
Limitation of Liability 8.1 To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
a) Your use or inability to use our services; b) Any conduct or content of any third party on our services; c) Any unauthorized access, use, or alteration of your transmissions or content.
Governing Law and Dispute Resolution 9.1 These Terms shall be governed by and construed in accordance with the laws of Turkey. Any dispute arising out of or relating to these Terms or your use of our services shall be exclusively resolved in the courts located in Ankara/Turkey.
Miscellaneous 10.1 Entire Agreement: These Terms constitute the entire agreement between you and us regarding your use of our services and supersede any prior or contemporaneous agreements, communications, or understandings, whether oral or written.
10.2 Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
10.3 Waiver: Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
Contact Us If you have any questions or concerns regarding these Terms, please contact us at:
Voyn Software Kızılay Mahallesi Necatibey Caddesi No: 53/10 Çankaya / ANKARA TURKEY fatih@voyn.com.tr
By using our services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.
Distant Sale Contract
This Distance Sale Contract ("Contract") is entered into between Voyn Software ("Seller") and the customer ("Buyer") for the purchase of software development services and Software as a Service (SaaS) products. This Contract outlines the rights and obligations of both parties regarding the distance sale transaction.
Services and Products The Seller agrees to provide software development services and SaaS products as agreed upon and specified in the relevant purchase order or agreement. The details of the services and products, including specifications, features, and functionalities, are described in the applicable documentation provided by the Seller.
Price and Payment The Buyer agrees to pay the Seller the agreed-upon price for the software development services and SaaS products as outlined in the relevant purchase order or agreement. Payment terms, including any applicable taxes, fees, or additional charges, shall be clearly stated in the invoice provided by the Seller. The Buyer shall make the payment in the currency specified by the Seller within the agreed-upon timeframe.
Delivery and Acceptance Delivery of the software development services and SaaS products will be conducted electronically or through online access, as agreed upon between the Seller and the Buyer. The delivery method and timeframe will be specified in the relevant purchase order or agreement. The Buyer shall be responsible for providing accurate and complete delivery information.
Upon delivery, the Buyer shall promptly inspect and test the software development services and SaaS products. Any defects or non-conformities shall be reported to the Seller within a reasonable time. The Buyer's acceptance of the services and products shall be deemed upon the expiration of the specified acceptance period, unless otherwise agreed upon.
Intellectual Property Rights The Seller retains all intellectual property rights to the software development services and SaaS products, including but not limited to software, designs, graphics, logos, and trademarks. The Buyer acknowledges and agrees that the purchase of the services and products does not grant any ownership or intellectual property rights.
Confidentiality Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of this Contract. Such information shall not be disclosed to any third party without the express written consent of the disclosing party, unless required by law.
Limitation of Liability The Seller's liability for any damages arising out of or related to the software development services and SaaS products shall be limited to the amount paid by the Buyer for the specific services or products giving rise to the claim. The Seller shall not be liable for any indirect, incidental, consequential, or punitive damages.
Governing Law and Jurisdiction This Contract shall be governed by and construed in accordance with the laws of Turkey. Any dispute arising out of or in connection with this Contract shall be subject to the exclusive jurisdiction of the courts located in Ankara, Turkey.
Entire Agreement This Contract constitutes the entire agreement between the Seller and the Buyer and supersedes any prior understandings or agreements, whether written or oral, relating to the subject matter herein.
By proceeding with the purchase of the software development services and SaaS products, the Buyer acknowledges having read, understood, and agreed to the terms and conditions set forth in this Distance Sale Contract.
